Active Auto Solutions focuses on providing an exceptional level of service, combining traditional client care values with the efficiency that modern day technology provides.
Here’s what some of our insurance intermediary and broker partners have to say about us:
‘We utilised the services of various ULR companies before AAS. The service we are receiving from AAS is without question the most proactive we have experienced and I can count a number of examples where clients have been extremely impressed with the rapid speed of recoveries being made.
It is the norm for AAS to recover uninsured losses well in advance of insurers making their own recoveries, thus giving us the platform to improve clients’ claims experiences. All members of my team speak very highly of Paul Moran and his staff and I would have no hesitation in recommending AAS.’
Neil Durant ACII, Director, Jelf Beaumonts, Bradford.
‘A good quality ULR service is essential to us but is often seen as an afterthought by legal expenses providers and claims management companies, who are more concerned with personal injury and credit hire claims.
AAS have consistently provided Marshall Wooldridge and our clients with a quality service which reflects well on us and greatly enhances relationships with our clients.’
Alec Ravenscroft, Claims Manager, Marshall Wooldridge, Yeadon
“HIBL have used Bernard Thornton and his team at Active Auto Solutions for the last twelve years in respect of personal injury claims and loan vehicles, and we have found their services to be both professional and proactive.
We have no hesitation in recommending the AAS team to our clients”.
Peter R Wilkinson A.C.I.I., Group Claims Director, Henderson Insurance Brokers Limited
‘Our clients’ ULR and personal injury claims are consistently handled by AAS with the highest standards of professionalism, integrity and service’.
Steve Humphreys ACII, Director, Burrow Humphreys Ltd, Wigan.
“Following a trial of AAS’s services we had no hesitation in transferring all our ULR, personal injury and hire arrangements from a major provider. AAS’s individual approach, attention to detail and prompt response have added an extra dimension to the service we offer to our clients”.
Mark Studholme ACII, Director, Wilby Insurance Brokers Ltd, Halifax
(Client) advised he will need Active Autos again – In discussions he advised he was very pleased with the service from Active Autos and they are a million times better than our last provider – He has advised them direct that he thinks they are wonderful and were so prompt and very helpful.
Mike Ansboro, Operations Manager, Erimus Insurance Brokers, Stockton on Tees
‘We’ve worked with AAS for many years and the service they’ve provided to our clients has been first class. We can trust that they will assist our clients in a professional and courteous manner and are invariably successful in bringing the claims to a successful conclusion. We have to be absolutely satisfied in the level of service provided before we introduce a service provider to our clients and have no hesitation in recommending AAS’
Bryan Banbury, Managing Director, Russell Scanlan Ltd, Nottingham
‘We couldn’t be happier with the outsourcing service and we are receiving great feedback from our clients’
Bill Young MInstLM, Dip CII. Director, CGI Insurance Services Ltd, Lichfield
“Some years ago we decided to outsource our Motor claims handling, however the service from our previous arrangement did not consistently meet the standards we expected. We took the decision to change partners to Active Auto Solutions and have been delighted with the results. Their quality of service, technical knowledge and overall management of our clients’ claims has been a real asset to our business.”
Ian McCarron, Director, Gauntlet Group, Leeds.
“Outsourcing claims handling to Active Auto Solutions has been a great move for our business. The transfer was seamless and the standard of service has been consistently good. We set high standards for the service that we provide to our clients and AAS work to those same standards.”
Jody Thirkell, Claims Director, Romero IB Ltd, Leeds.